FAQ

[vc_row][vc_column][vc_toggle title=”Do you customise?” style=”arrow” size=”sm” open=”true” css=”.vc_custom_1619637230950{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}”]Yes, we do. If you like a style but want a different colour or vice-versa, you can make an appointment with us at our studio and we will help customize an ensemble of your liking. We work around a pastel palette but can customize that as well.[/vc_toggle][vc_toggle title=”Do you ship globally?” style=”arrow” size=”sm” css=”.vc_custom_1619637269835{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}”]Yes, we do. Shipping charges are as per actual. Duty not included; you will have to pay for that at your end.[/vc_toggle][vc_toggle title=”Are all your products hand embroidered?” style=”arrow” size=”sm” css=”.vc_custom_1619637283426{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}”]Yes, all our products are 100% hand-embroidered are done by master craftsmen from Awadh and are of the premium quality.[/vc_toggle][vc_toggle title=”Can I just walk in to check the collection?” style=”arrow” size=”sm” css=”.vc_custom_1619637330661{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}”]We only take appointments for bespoke at our studio. We retail out of Pernia’s Pop-Up Shop in Juhu – Mumbai & Online and Collage Boutique in Dubai – United Arab Emirates, Collage Online.

If you would like to make an appointment with the designer, you can get in touch with us on +91 6306180906 to set an appointment.[/vc_toggle][vc_toggle title=”Can I purchase it through you directly?” style=”arrow” size=”sm” css=”.vc_custom_1619637355452{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}”]If you like something on our Instagram or Facebook that you don’t see anywhere on the site, you can get in touch with us on WhatsApp or support@shoplabelaishwaryrika.com and will get back to you with prices.
If you want to purchase, we will share the details to make a transfer. We will customise the ensemble to your size and ship it to you. Typically, in 10 working days. Unless it has to be made fresh than 30 – 45 days.[/vc_toggle][vc_toggle title=”What body guide do you follow?” style=”arrow” size=”sm” css=”.vc_custom_1619637465458{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}”]

Chikankari ensembles are supposed to hang a bit loose on the body. In the above size chart, Chest (body) is referred to as your bust size and Chest (garment) is referred to as the bust of the garment.[/vc_toggle][vc_toggle title=”What are the charges for shipping in India?” style=”arrow” size=”sm” css=”.vc_custom_1619637499177{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}”]We charge flat ₹199 for domestic shipping which is non-refundable.[/vc_toggle][vc_toggle title=”Is there an option for cash on delivery?” style=”arrow” size=”sm” css=”.vc_custom_1619637514083{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}”]No, we don’t facilitate cash on delivery orders.[/vc_toggle][vc_toggle title=”How long until my order ships?” style=”arrow” size=”sm” css=”.vc_custom_1619637538059{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}”]We dispatch products from Monday to Friday. Once you place the order, we will aim to dispatch the order in 10-15 working days. Should there be a delay, you will be informed by the customer care team.[/vc_toggle][vc_toggle title=”How do I check the status for my order?” style=”arrow” size=”sm” css=”.vc_custom_1619637565782{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}”]You can go track your order through your registered Mobile Number/Tracking ID/Order ID details on the site. In the ‘Track Order’ section, you will find the current status.[/vc_toggle][/vc_column][/vc_row]