Privacy Policy

Label Aishwaryrika Clothing Private Limited ("Label Aishwaryrika", "we", "our" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and safeguard your personal information when you visit our Website, create an account, place an Order or otherwise interact with us.

By accessing or using our Website, you acknowledge that you have read, understood and agreed to this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide while using our Website, including your name, email address, mobile number, billing address, shipping address and any information you choose to share when communicating with our Customer Care team.

When you place an Order, we may also collect transaction details, order history and payment-related information necessary to process your purchase. Payments are processed through secure third-party payment service providers. Label Aishwaryrika does not store your complete debit card, credit card or banking credentials.

We may also automatically collect certain technical information, including your IP address, browser type, device information, operating system, pages visited, browsing behaviour, referral source and cookie data to improve the performance, functionality and security of our Website.

2. How We Use Your Information

We may use your personal information to:

a. Process and fulfil your Orders.

b. Verify payments and prevent fraud.

c. Provide customer support and respond to your enquiries.

d. Send Order confirmations, transactional updates and service-related communications.

e. Improve our Website, products and customer experience.

f. Personalise your shopping experience.

g. Send promotional communications where permitted by applicable law or where you have chosen to receive them.

h. Comply with legal, regulatory and contractual obligations.

3. Cookies & Similar Technologies

Our Website uses cookies and similar technologies to improve functionality, remember your preferences, analyse Website performance and enhance your browsing experience.

Most browsers allow you to control or disable cookies through their settings. However, disabling cookies may affect certain features of the Website.

4. Sharing Your Information

We do not sell, rent or trade your personal information to third parties for their independent marketing purposes.

We may share your information only where reasonably necessary with:

a. Payment service providers.

b. Courier and logistics partners.

c. Technology and Website service providers.

d. Marketing, analytics and communication platforms.

e. Professional advisers, auditors or legal consultants.

f. Government authorities or law enforcement agencies where required by applicable law.

All third parties receiving personal information are expected to process it only for the purposes for which it is shared and in accordance with applicable legal obligations.

5. Marketing Communications

Where permitted by applicable law, we may send you updates regarding new collections, exclusive launches, promotions and other marketing communications through email, SMS or WhatsApp.

You may opt out of promotional communications at any time by using the unsubscribe option provided or by contacting us.

Please note that even if you opt out of marketing communications, we may continue to send essential transactional communications relating to your Orders or account.

6. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal, regulatory and contractual obligations.

When your personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with our internal practices.

7. Data Security

We implement reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, alteration or disclosure.

While we take appropriate steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable law, you may request access to, correction or updating of your personal information or withdraw your consent to receive marketing communications.

Where permitted by law, you may also request deletion of your personal information. Certain information may nevertheless be retained where required to comply with legal obligations, resolve disputes or prevent fraud.

9. Third-Party Websites

Our Website may contain links to third-party websites or services. Label Aishwaryrika is not responsible for the privacy practices or content of such third-party websites. We encourage you to review their respective privacy policies before sharing your personal information.

10. Children's Privacy

Our Website is not intended for children, and we do not knowingly collect personal information from children. If we become aware that personal information relating to a child has been collected inadvertently, we will take reasonable steps to delete such information.

11. Changes to This Policy

We may amend or update this Privacy Policy from time to time to reflect changes in applicable law, technology or our business operations.

The revised version will be published on our Website and shall become effective upon publication unless otherwise stated.

By continuing to use our Website after any update, you acknowledge and accept the revised Privacy Policy.