Terms and Conditions
Welcome to Label Aishwaryrika!
These Website Terms of Use & Conditions of Sale (Terms) constitute a legally binding agreement between Label Aishwaryrika Clothing Private Limited (Label Aishwaryrika, Company, we, our or us) and every person who accesses, browses, registers, or purchases Products through our official Website (Customer, User, you or your).
These Terms govern your access to and use of this Website together with every purchase made through it. By accessing the Website, creating an account, placing an Order or clicking any button indicating your acceptance, you acknowledge that you have read, understood and agreed to be legally bound by these Terms, together with our Delivery & Shipping Policy, Return & Exchange Policy, Privacy Policy and every other policy published on this Website, each of which forms an integral part of these Terms.
If you do not agree with these Terms, you must discontinue use of this Website immediately.
1. INTERPRETATION
Headings are included for convenience only and shall not affect the interpretation of these Terms. References to the singular include the plural and vice versa. References to one gender include all genders wherever the context permits. References to any law include all amendments, modifications and re-enactments thereof.
2. ELIGIBILITY
By using this Website, you confirm that you are legally competent to enter into binding contracts under applicable law and that all information provided by you is accurate, complete and current.
If you access or purchase Products on behalf of another individual, organisation or business entity, you represent that you are authorised to bind such person or entity to these Terms.
Label Aishwaryrika reserves the right to refuse access to the Website or reject any Order where these requirements are not satisfied.
3. USE OF THE WEBSITE
You are granted a limited, revocable, non-exclusive and non-transferable licence to access and use this Website solely for lawful personal shopping purposes.
You agree not to misuse the Website, interfere with its operation or security, upload malicious software, use automated bots, crawlers or scraping technologies, attempt unauthorised access to any system, create false accounts, submit misleading information, place fraudulent or speculative Orders, misuse promotional offers or engage in any activity that may impair the Website or damage the reputation of Label Aishwaryrika.
Any unauthorised use of the Website may result in suspension of access, cancellation of Orders and any other action available under applicable law.
4. OUR PRODUCTS
Label Aishwaryrika is a luxury fashion house specialising in handcrafted garments inspired by the timeless traditions of Lucknowi Chikankari and Mukaish embroidery.
Every Product is individually handcrafted and therefore possesses unique artisanal characteristics. Variations in embroidery placement, handcrafted detailing, texture, finish and appearance are natural attributes of handcrafted luxury and contribute to the individuality of every creation.
Product descriptions, measurements, imagery and styling references are intended to assist purchasing decisions. While we make every reasonable effort to ensure accuracy, the Company reserves the right to modify, discontinue or update any Product, collection, description or specification without prior notice.
5. PRICING
All prices displayed on the Website are subject to change without prior notice and shall be charged together with applicable taxes in accordance with prevailing law.
Despite our best efforts, pricing inaccuracies, typographical mistakes or technical errors may occasionally occur. Where any such error materially affects an Order, Label Aishwaryrika reserves the right to cancel the affected Order before dispatch and refund any amount actually received.
6. PAYMENT
Payments are accepted only through payment methods made available on the Website.
Submission of payment information does not constitute acceptance of an Order. Label Aishwaryrika reserves the right to decline or cancel any transaction where payment authorisation fails, fraudulent activity is reasonably suspected, regulatory verification is required or a transaction appears commercially unreasonable.
The Company shall not be responsible for delays or failures caused by banking systems, payment gateways or circumstances beyond its reasonable control.
7. ORDER ACCEPTANCE
Placing an Order constitutes an offer to purchase Products from Label Aishwaryrika. A binding contract is formed only when the Company accepts the Order.
Label Aishwaryrika may, where reasonably necessary and subject to applicable law, refuse or cancel an Order prior to dispatch, including in cases involving pricing or technical errors, payment issues, product unavailability, suspected fraud, duplicate Orders, misuse of promotional offers, suspected commercial resale or regulatory requirements.
Where an Order cannot be accepted after payment has been received, the amount received shall be refunded through the original payment method unless otherwise required by law.
8. PROMOTIONAL OFFERS
From time to time, Label Aishwaryrika may introduce promotional campaigns, discount codes, exclusive launches or other marketing initiatives.
Unless expressly stated otherwise, promotional offers cannot be combined, carry no cash value, are non-transferable and remain valid only for the specified promotional period. The Company reserves the right to modify, suspend or withdraw any promotional offer at any time and to cancel Orders where promotional benefits have been obtained through fraud, technical manipulation or misuse.
9. CUSTOMER ACCOUNTS
Where you choose to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
You agree to notify Label Aishwaryrika immediately of any unauthorised use of your account. The Company reserves the right to suspend or terminate accounts where fraudulent activity, misuse or security concerns are reasonably suspected.
10. ELECTRONIC COMMUNICATIONS
By accessing the Website or placing an Order, you consent to receive communications electronically, including by email, SMS, WhatsApp or other digital channels.
Such communications may relate to Orders, customer support, policy updates, security notifications or promotional messages where permitted under applicable law. You acknowledge that electronic communications satisfy any legal requirement that communications be made in writing.
11. RELATIONSHIP WITH OTHER POLICIES
These Terms should be read together with all policies published by Label Aishwaryrika. Matters relating to shipping, delivery, returns, exchanges, shipment claims, store credit, privacy and payment processing shall be governed by their respective policies, which form an integral part of these Terms.
Where a specific policy governs a particular subject matter, that policy shall prevail only in relation to that subject matter.
12. ENTIRE AGREEMENT
These Terms, together with every policy expressly incorporated by reference, constitute the complete agreement between Label Aishwaryrika and the Customer regarding the use of this Website and purchases made through it, superseding all prior representations or understandings relating to the same subject matter.
13. INTELLECTUAL PROPERTY
All intellectual property rights in the Website and its Content are owned by or licensed to Label Aishwaryrika and are protected under applicable intellectual property laws. This includes, without limitation, our trademarks, logos, product names, garment designs, embroidery layouts, silhouettes, artwork, illustrations, graphics, product descriptions, photographs, videos, catalogues, campaign material, website design, software and all other proprietary content.
Nothing contained on this Website grants any licence or right to use our intellectual property except as expressly permitted in writing by Label Aishwaryrika.
14. PROHIBITED USE OF CONTENT
Except with our prior written consent, you shall not copy, reproduce, modify, distribute, publish, transmit, display, commercially exploit, manufacture, imitate, reverse engineer or otherwise use any Content appearing on this Website.
This restriction includes the unauthorised reproduction of our garment designs, embroidery layouts, creative concepts, product photography, videos, written content, branding, marketing material and website assets.
Any unauthorised use may result in civil or criminal proceedings under applicable law.
15. ARTIFICIAL INTELLIGENCE & WEBSITE SCRAPING
The Content available on this Website, including but not limited to product designs, embroidery layouts, product photographs, videos, artwork, written content, branding and other proprietary materials, may not be copied, scraped, harvested, downloaded, reproduced or otherwise used to develop, train, test or improve any artificial intelligence system, machine learning model, generative AI platform, automated dataset or similar technology without the prior written consent of Label Aishwaryrika.
You shall not use automated bots, crawlers, spiders, scripts or similar technologies to access, extract or reproduce any Content from this Website or use such Content to create competing products, services or commercial databases.
Label Aishwaryrika reserves all rights and remedies available under applicable law in respect of any unauthorised use of its Content.
16. CUSTOMER CONTENT
Where you voluntarily submit or publicly share reviews, testimonials, photographs, videos or other content with Label Aishwaryrika, including by tagging or mentioning our official social media accounts, you grant the Company a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display and share such content for marketing, editorial and promotional purposes, unless otherwise agreed in writing.
You represent that you own or have all necessary rights to submit such content and that its use by Label Aishwaryrika in accordance with this clause will not infringe the rights of any third party.
The Company reserves the right to remove or decline to publish any content that is unlawful, misleading, offensive or otherwise inappropriate.
17. THIRD-PARTY SERVICES
The Website may contain links to or integrate services provided by third parties, including payment gateways, logistics providers and social media platforms.
Such services operate independently of Label Aishwaryrika. We neither control nor endorse their content, policies or services and shall not be responsible for any loss, damage or dispute arising from your use of such third-party services.
18. DISCLAIMER
While Label Aishwaryrika endeavours to keep the Website accurate, secure and up to date, we do not warrant that the Website or its Content will always be uninterrupted, error-free or free from technical inaccuracies.
To the fullest extent permitted by applicable law, the Website and its Content are provided on an "as available" basis. Nothing in these Terms excludes or limits any statutory rights available to consumers under applicable law.
19. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Label Aishwaryrika shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages arising from or relating to the use of this Website, interruption of Website services, reliance on Website Content or the use of third-party services.
Nothing contained in these Terms shall exclude or limit liability that cannot lawfully be excluded under applicable law.
20. INDEMNITY
You agree to indemnify and hold harmless Label Aishwaryrika, its directors, officers, employees, affiliates and authorised representatives against any claims, liabilities, damages, costs or expenses arising from your breach of these Terms, misuse of the Website, infringement of any third-party rights or unlawful conduct.
21. FRAUD PREVENTION
Label Aishwaryrika reserves the right to refuse service, suspend accounts, cancel Orders or take any other reasonable action where fraud, payment disputes, chargeback abuse, identity misrepresentation, policy misuse, commercial reselling or any activity intended to obtain an unfair commercial advantage is reasonably suspected.
Where required, the Company may cooperate with banks, payment providers, logistics partners or law enforcement authorities in investigating suspected fraudulent activity.
22. FORCE MAJEURE
Label Aishwaryrika shall not be liable for any delay or failure in performing its obligations where such delay or failure results from events beyond its reasonable control, including natural disasters, pandemics, governmental actions, strikes, transportation disruptions, cyber incidents, internet outages, civil unrest or other force majeure events.
23. SEVERABILITY
If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by applicable law.
24. WAIVER
Failure by Label Aishwaryrika to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available to the Company.
25. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
Subject to applicable law, the courts at Lucknow, Uttar Pradesh, shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, the Website or any purchase made through it.
26. POLICY UPDATES
Label Aishwaryrika may amend or update these Terms from time to time to reflect changes in applicable law, business operations or customer experience. The revised version will be published on the Website and shall become effective upon publication unless otherwise stated.
Your continued access to or use of the Website after such updates constitutes your acceptance of the revised Terms. If you do not agree with any revision, you should discontinue using the Website.
- Choosing a selection results in a full page refresh.